FAQ
Doubts? We are here to help!
Where is my order?
Your order will be delivered within 3-5 business days from the courier's acceptance. The courier in charge will send communications on the status of the delivery via the contact methods specified by you.
What contact methods are available?
Brick1 offers you several contact methods. For general assistance contact info@brick1.com, instead for requests for customized products write to the following email address: sales@brick1.com.
Are brick1 bricks eco-sustainable?
Brick1 is doing its best to protect our planet, for this reason we choose environmentally friendly packaging and rely on couriers sensitive to Co2 emissions. Our cardboard packages are FSC marked and made with water-based ink. We also invite you to choose small responsible gestures in dealing with the environment, such as recycling.
What happens if my child puts a Brick1 brick in his mouth?
As reported on our packaging, it is strictly forbidden to give brick1 bricks to children under 4 years of age.